LEGAL

Commercial Transactions Act Disclosure

Last updated: August 1, 2026

This page discloses information required under Japan's Act on Specified Commercial Transactions (特定商取引法). Because this is a Japanese legal disclosure, the authoritative text is Japanese; the content below is an English summary of the same information for your reference. If anything differs, the Japanese text governs.

Seller	Qwe Inc. (registered in Japan as 株式会社Qwe)
Representative	Disclosed promptly upon request
Address	1-4-21 Omiya-cho, Nara-shi, Nara, Japan (奈良県奈良市大宮町一丁目4番21号)
Contact	Please contact us via our contact form.
Phone number	Disclosed promptly upon request
Service name	ConcierBot
Price	Free: $0 Starter: $39/month Growth: $119/month Professional: $299/month Enterprise: custom quote (from approx. $5/room, usage-based) * Discounted annual billing is available. See the pricing page for current rates. Prices exclude tax where applicable; your billing currency is confirmed at checkout.
Payment method	Credit card (via Stripe)
Fees on guest transactions	① Platform fee: 2–8% (depends on plan) ② Card processing fee (Stripe's actual cost): 3.6% for domestically issued cards, 3.85% for internationally issued cards ③ Payout fee (Stripe's actual cost): approx. ¥250 (or the local-currency equivalent) per payout * ② and ③ are paid directly to Stripe; ConcierBot does not act as an intermediary. For in-person or on-site payments, only ① applies.
Billing timing	Monthly plans: charged automatically on your monthly billing date. Annual plans: charged in full on the contract date.
Service availability	Available immediately after registration is complete.
Returns & cancellation	Given the nature of the service, there are no product returns. You may cancel at any time from the admin dashboard or via our contact form. Monthly plans: cancel any time; your plan remains active through the end of the current billing month. No prorated refunds. Annual plans: you may stop renewal at any time; the already-paid period remains usable until it expires. Refunds are not provided except as required by law. The Free plan has no monthly fee. If a significant service failure caused by ConcierBot prevents continued use, please contact us and we will handle it on a case-by-case basis.
System requirements	The latest version of Chrome, Safari, Firefox, or Edge.

Established: March 1, 2026

Last revised: August 1, 2026