Enterprise Plan
All Professional features, plus 24/7 AI support.
No setup fee. Annual contract (10% discount). Usage-based pricing by properties and rooms.
Quote simulator
Your estimate
What's included in Enterprise
Full access to every feature
Guest pages, AI chat, shop, and experience bookings — all included (PMS integration is in Beta)
Unlimited AI chat
No cap on monthly messages, even during peak season
Multilingual guest support
Guest pages in 6 languages (JA/EN/ZH/KO/FR/ES). AI chat and guest messaging translate into 8 languages
Stripe Connect payments
Online payments for guests, with the lowest commission rate on any plan, from 2%
Uptime-focused operations
During incidents you reach the developer directly through the contact form
24-hour AI support
An AI with deep product knowledge answers setup and operations questions instantly
Contract terms
Contract term
- • Annual contract (12 months): 10% off the monthly rate
- • Monthly contract: no discount, cancel anytime
- • Early cancellation of an annual contract: no refund for the remaining period
Payment
- • Automatic credit card billing (Stripe)
- • Invoices are issued automatically by Stripe
- • Payment is by credit card via Stripe
- • Guest payment processing fees are billed separately per transaction
Operations
- • Operations focused on stable uptime
- • During incidents you reach the developer directly through the contact form
- • Initial incident report within 1 hour
Property and room billing
- • Properties: calculated automatically from registered properties
- • Rooms: calculated automatically from registered rooms (no self-reporting needed)
- • Changes are reflected automatically in the following month's invoice
- • Invoices and receipts are issued automatically by Stripe
Frequently asked questions
How is this different from the Professional plan?+
Enterprise includes everything in Professional, plus unlimited properties and rooms, unlimited AI chat, and 24/7 AI support. The commission rate is 2% (1.5% for 100+ properties).
Can I cancel an annual contract early?+
Annual contracts are not refunded for the remaining period if canceled early. Choose the monthly contract if you'd like to cancel anytime (no discount applies).
How are rooms counted?+
It's the total number of rooms registered in ConcierBot. If you use PMS integration (Beta), room counts sync automatically from your PMS.
Are there any costs besides the 2% commission?+
If a guest pays online, Stripe's payment processing and payout fees apply separately and are billed directly by Stripe. Example: on a $100 upsell at a 2% commission, that's $2 to ConcierBot plus Stripe's processing fee — paid directly to Stripe, not through ConcierBot. In-person or room-charge payments incur only the commission fee.
What support is available?+
AI support with deep product knowledge is available 24/7/365, answering questions on pricing, features, setup, and troubleshooting instantly. If the AI can't resolve your issue, you can reach our development team directly through the contact form.
How long does setup take?+
Just register your address and URL, and your guest page is generated automatically within minutes. Even including initial setup for ordering and booking flows, most properties go live within 1–2 weeks (PMS integration is Beta and handled case-by-case, so please get in touch for details).