Enterprise Plan
Everything in Professional, with room for operations beyond 30 properties.
Estimate pricing by property and room count. We'll confirm contract terms when you contact us.
Quote simulator
Your estimate
What's included in Enterprise
Full access to every feature
Guest pages, AI chat, shop, and experience bookings — all included (PMS integration is in Beta)
AI chat for larger operations
The plan has a limit of 999,999 replies per month. We explain usage terms in your quote
Multilingual guest support
Guest pages in 6 languages (JA/EN/ZH/KO/FR/ES). AI chat and guest messaging translate into 8 languages
Stripe Connect payments
Online payments for guests. The platform fee is 2% (same as Professional), with no fee on pay-at-property or room-charge payments
Incident reports
Incident reports go straight to our engineering team
24-hour AI support
Our AI assistant answers setup and day-to-day questions right away
Contract terms
Contract term
- • Annual contract (12 months): 10% off the monthly rate
- • Monthly contract: no discount, cancel anytime
- • Early cancellation of an annual contract: no refund for the remaining period
Payment
- • We'll confirm payment method and billing start date with your quote
- • Online guest payments carry separate processing fees
Operations
- • Report incidents and bugs through the contact form
- • We review what comes in and respond in turn. We cannot promise a response time.
How the estimate is calculated
- • The estimate uses your property count and total room count
- • We'll confirm how changes affect billing before you sign
- • We'll provide final pricing and invoicing details with your quote
Frequently asked questions
How is this different from the Professional plan?+
Enterprise includes everything in Professional and supports operations beyond 30 properties. Pricing depends on your property and room counts; the plan's AI chat limit is 999,999 replies per month. The platform fee is 2%.
Can I cancel an annual contract early?+
Annual contracts are not refunded for the remaining period if canceled early. Choose the monthly contract if you'd like to cancel anytime (no discount applies).
How are rooms counted?+
It's the total number of rooms registered in ConcierBot. If you use PMS integration (Beta), room counts sync automatically from your PMS.
Are there any costs besides the 2% platform fee?+
If a guest pays online, Stripe's payment processing and payout fees apply separately and are billed directly by Stripe. Example: on a $100 extra at the standard 2% platform fee, that's $2 to ConcierBot plus Stripe's processing fee — paid directly to Stripe, not through ConcierBot. No fees apply to on-site or room-charge payments.
What support is available?+
Our AI assistant answers questions on pricing, features, setup and troubleshooting at any hour. If it can't solve your issue, send it through the contact form (we can't promise a response time).
How long does setup take?+
Just register your address and URL, and your guest page is generated automatically in 10–20 minutes. Including setup for online orders and bookings, most properties go live within 1–2 weeks (PMS integration is Beta and handled case-by-case, so please get in touch for details).