01 / Setup
Address and website only
Enter the property address and official website URL. Start by creating a mobile guide page you can send to guests.
No integrations, no data import, no onboarding call. An address and a URL.
Hotel Aster TokyoTokyo demoDEMO
Wi-Fi: Aster-Guest
7 min walk to Imperial Palace
AI chat · multilingual
AI concierge for hotels / ConcierBot
Your guestscome fromeverywhere.Their guide,their language.
ConcierBot turns your address and website into a multilingual AI guest guide in minutes — native English, Chinese, Korean, French, and Spanish, with the polish of Japanese hospitality. From $39/mo.
Hotel Aster Tokyo is a demo property running on the same system as production
Hotel Aster TokyoTokyo · Demo page
Owner Setup
Generate guest page
Property address
Marunouchi, Chiyoda, Tokyo...
Website URL
https://hotel-example.jp
First page includes
House guide
FAQ
Nearby spots
Ask AI
01 / Setup1 / 7
URL
Attach to guest messages
QR
Place in rooms and lobby
PWA
Mobile page, no app required
AI
FAQ, guides, and local tips
GUEST PAGE FIRST
Start with one page guests can actually use, then connect guidance and revenue.
Before guests learn a system, give them a mobile page they can open instantly. They can find guidance, order, and book without installing an app.
Build1
Create the first guest page from an address and website URL
Before complex setup, prepare a page you can send to guests. AI organizes property details, FAQs, in-house guides, and nearby spots.
Share2
Share a URL or QR code
Guests can check arrival, Wi-Fi, and access information before they ask. Reduce uncertainty before it becomes a message.
Assist3
Let AI answer stay questions
Opening hours, nearby meals, station access, and repeated questions become easy for guests to solve themselves.
Grow4
Turn the guide page into a revenue path
Room service, shop items, activities, and transport sit on the same page and appear when guests need them.
FOR INTERNATIONAL GUESTS
The questions start the moment they book. So does your guide.
Wi-Fi, the walk from the station, what is open late, how the bath works, which bin the bottles go in — the same handful of questions, asked in whatever language your guests booked in. ConcierBot answers them on the guest's phone, before anyone has to ask.
Useful from the day they book, not the day they arrive
Someone planning a trip six months out can already read your house rules, your neighbourhood and how to reach you — in their own language.
The things guests are too polite to ask
Wi-Fi, bins, shoes, quiet hours, how the heating works. Written down once, answered by AI in 8 languages, without anyone having to feel awkward.
Your team stops repeating itself
The fortieth explanation of the same thing costs you the guest standing at the desk. Hand the repetition to the page and keep the attention for the room.
Open a live guest page
Hotel Aster Tokyo is our demo property. Your guests see the same structure, in your language and your neighbourhood.
ACTUAL GUEST PAGE
The core mobile features guests will actually use.
Check-in, Wi-Fi, FAQs, nearby spots, Ask AI, and order or booking paths live in one app-free guest page.
View the guest page demoCheck-in, Wi-Fi, FAQ
Arrival essentials collected into cards guests can scan quickly.
Nearby spots and guides
Recommendations, access, and house rules formatted for mobile.
Ask AI
AI answers small guest questions from FAQs, guides, and spot data.
Orders, bookings, reviews
Upsells, requests, and post-stay review paths in one flow.
Guest registry
Guests enter their details on their own phone. You choose the fields, including passport number and a handwritten signature.
REVENUE & REVIEW LOOP
Turn the guide page into helpful upsells and review paths.
From the moment a booking is confirmed, guests can purchase room upgrades, breakfast, activities, and amenities before arrival. Retail items and review requests appear at the right moment during the stay.
Room service / Shop
Breakfast, amenities, and retail items sit inside the guest page so ordering feels natural before and during the stay.
Activities / Transport
Experiences, transfers, taxis, and local movement guidance help guests plan without leaving the page.
Feedback / Review requests
Post-stay feedback and review requests connect naturally, with AI reply support available as operations mature.
SETUP FLOW
Get to a shareable guest page quickly.
The first milestone is publishing a guest page. After launch, expand into commerce, activities, PMS integrations, and analytics as needed.
01
Enter the address and website URL
Use existing public information to create the base guest page.
02
AI organizes the guide content
Property details, FAQs, in-house guides, and nearby spots are shaped for mobile.
03
Share by URL or QR
Use it immediately in guest messages, room QR cards, and check-in instructions.
PRICING
Plans that start from guest page operations.
Build a page for free, then expand AI replies, page editing, and order or booking flows on paid plans.
Starter, Growth and Professional include a 14-day free trial
* A credit card is required to start the trial. Cancel during the trial and you will not be charged. No card is needed for the Free plan. Prices are shown in USD for reference; your card is charged in Japanese yen (JPY) and your issuer applies its own conversion rate.
Free
$0
- 1 property (automatic setup runs once per account)
- Auto-generated guest page (8 nearby spots)
- URL / QR sharing
- Order and booking paths
- Guest AI chat
- Languages beyond Japanese and English
Starter
$39/mo
- 5 properties / 15 rooms
- AI-generated guest pages
- AI chat: 500 messages/mo
- Custom QR / page editing
- Order and booking paths
- Review prompts
Growth
$119/mo
- 15 properties / 60 rooms
- AI chat: 2,000 messages/mo
- Housekeeping & staff management (with staff app)
- Shift management
- PMS integration (Beta)
- Platform fee: 3%
Professional
$299/mo
- 30 properties / 150 rooms
- Multi-property guest page management
- AI chat: 5,000 messages/mo
- PMS integration (Beta) & operations expansion
- Premium AI model
For large portfolios or custom requirements, contact us.
Frequently Asked Questions
Answers to the questions operators usually ask before rollout.
FROM THE TEAM
Why we built it.
We built ConcierBot to take the repetition out of a property's day — the same question, the same directions, the same reassurance, given again and again.
A guest who booked from another country hesitates over small things. Where is the Wi-Fi password. Which exit to leave the station by. Whether anything is open at midnight. Every one of those deserves a good answer. Giving the same answer forty times a day is time taken from the guest standing in front of you.
When the answers are already on their phone — in the language they booked in, from the day they booked — the guest arrives sure of themselves, and your team spends its attention where it actually counts. Upsells and reviews follow from that. They do not come from pushing harder.
ConcierBot is built in Japan, where guests expect the answer before they have thought to ask. It is made for properties anywhere whose guests come from everywhere.
— The ConcierBot team at Qwe Inc.
READY TO LAUNCH
Start by creating a guest page you can send today.
Generate it from your address and official site, then share it by message or QR. Guidance, AI, commerce, and reviews stay in one mobile page.