01 / Setup
Address and website only
Enter the property address and official website URL. Start by creating a mobile guide page you can send to guests.
No integrations, no data import, no onboarding call. An address and a URL.
Hotel Aster TokyoTokyo demoDEMO
Wi-Fi: Aster-Guest
7 min walk to Imperial Palace
AI chat · multilingual
AI concierge for hotels / ConcierBot
Build a guestguide from youraddress andwebsite.Review. Share.
Create a mobile guest page from your property details. Review it, then share by link or QR code. Interface labels support Japanese, English, Chinese, Korean, French and Spanish; check translations of your content before publishing.
Hotel Aster Tokyo is a demo property running on the real product
Hotel Aster TokyoTokyo · Demo page
Owner Setup
Generate guest page
Property address
Marunouchi, Chiyoda, Tokyo...
Website URL
https://hotel-example.jp
First page includes
House guide
FAQ
Nearby spots
Ask AI
01 / Setup1 / 7
URL
Attach to guest messages
QR
Place in rooms and lobby
PWA
Mobile page, no app required
AI
FAQ, guides, and local tips
GUEST PAGE FIRST
Start with one page guests actually use. Add guidance and sales from there.
No app, no login — just a page that opens on their phone. Guests find what they need, order and book right there.
Build1
Create the first guest page from an address and website URL
Skip the long setup — start with a page you can send today. AI organizes property details, FAQs, in-house guides, and nearby spots.
Share2
Share a URL or QR code
Guests can check arrival, Wi-Fi, and access information on their own. Answer questions before guests have to send them.
Assist3
Let AI answer stay questions
Opening hours, nearby meals, station access, and repeated questions become easy for guests to solve themselves.
Grow4
Sell extras from the guest page
Room service, shop items, activities, and transport sit on the same page and appear when guests need them.
FOR INTERNATIONAL GUESTS
The questions start the moment they book. So does your guide.
Guests can check Wi-Fi details, directions and nearby places on their phones. Interface labels support six languages. Review translations of the guidance you add before publishing; AI chat is available on eligible plans.
Useful before guests arrive
Guests can check your published house rules, nearby places and directions before their stay. Review translations of your content before sharing the page.
The things guests are too polite to ask
Wi-Fi, bins, shoes, quiet hours, how the heating works. Write it down once, and the AI chat answers in 8 languages, so nobody has to feel awkward asking.
Your team stops repeating itself
Explaining the same thing for the fortieth time takes attention away from the guest standing at your desk. Hand the repetition to the page and keep your attention on the guest in front of you.
Open a live guest page
Hotel Aster Tokyo is our demo property. Your page uses the same layout with the content you publish.
ACTUAL GUEST PAGE
The core mobile features guests will actually use.
Check-in, Wi-Fi, FAQs, nearby spots, Ask AI, and online orders and bookings live in one app-free guest page.
View the guest page demoCheck-in, Wi-Fi, FAQ
Arrival essentials collected into cards guests can scan quickly.
Nearby spots and guides
Recommendations, access, and house rules formatted for mobile.
Ask AI
AI answers small guest questions from FAQs, guides, and spot data.
Orders, bookings, reviews
Extras, requests, and post-stay review requests, all in one flow.
Guest registry
Guests enter their details on their own phone. You choose the fields, including passport number and a handwritten signature.
REVENUE & REVIEW LOOP
Sell extras and ask for reviews, without the hard sell.
Once a booking is confirmed, guests can buy room upgrades, breakfast, activities, and amenities before they arrive (Growth plan and up). Shop items and review requests appear at the right moment during the stay.
Room service / Shop
Breakfast, amenities, and retail items sit inside the guest page so ordering feels natural before and during the stay.
Activities / Transport
Tours, transfers, taxis and getting around, all in one place, so guests can plan without leaving the page.
Feedback / Review requests
Ask for feedback and reviews after the stay, with AI-drafted review replies when you're ready.
SETUP FLOW
Get to a shareable guest page quickly.
The first milestone is publishing a guest page. After launch, expand into commerce, activities, PMS integrations, and analytics as needed.
01
Enter the address and website URL
Use existing public information to create the base guest page.
02
AI organizes the guide content
Property details, FAQs, in-house guides, and nearby spots are shaped for mobile.
03
Review and share by URL or QR
Check the property guidance, then share the page in guest messages, room QR cards, and check-in instructions.
CHATGPT INTEGRATION
Talk to ChatGPT to check on the property
For facilities that ask for it, ConcierBot can be connected to ChatGPT, including its voice conversations, so you can ask about today's turnovers, housekeeping progress and inquiries still waiting for a reply. A paid ChatGPT plan is required, and setup is arranged individually through our contact form. Making changes by voice is planned to roll out in stages.
PRICING
Start with a free guest page. Upgrade when you need more.
Build your page for free. Paid plans add guest AI chat, 6 display languages and visit analytics, with lower platform fees.
Starter, Growth and Professional include a 14-day free trial
* A credit card is required to start the trial. Cancel during the trial and you will not be charged. No card is needed for the Free plan. Prices are charged in USD as shown.
Free
$0
- 1 property (automatic setup runs once per account)
- Auto-generated guest page (8 nearby spots)
- URL / QR sharing
- Online orders and bookings
- Guest AI chat
- Languages beyond Japanese and English
Starter
$39/mo
- 1 property / up to 15 rooms
- AI-generated guest pages
- AI chat: 500 messages/mo
- Guest page visit analytics
- Online orders and bookings
- Review requests
- Extra properties: $39/mo each
- Platform fee: 5%
Growth
$119/mo
- 15 properties / 60 rooms each
- AI chat: 2,000 messages/mo
- Housekeeping & staff management (with staff app)
- Shift management
- PMS integration (Beta)
- Platform fee: 3%
Professional
$299/mo
- 30 properties / 150 rooms each
- Multi-property guest page management
- AI chat: 5,000 messages/mo
- PMS integration (Beta)
- Premium AI model
- Platform fee: 2%
Running more than 30 properties? Get an instant Enterprise quote by room count.
Frequently Asked Questions
Answers to the questions operators usually ask before rollout.
FROM THE TEAM
Why we built it.
We built ConcierBot to take the repetition out of a property's day — the same question, the same directions, the same reassurance, given again and again.
A guest who booked from another country hesitates over small things. Where is the Wi-Fi password. Which exit to leave the station by. Whether anything is open at midnight. Every one of those deserves a good answer. Giving the same answer forty times a day is time taken from the guest standing in front of you.
When the answers are available on their phone before arrival, guests can find their way with less uncertainty. Your team can spend its attention where it counts. Review property guidance and its translations before sharing the page.
ConcierBot is built in Japan, where guests expect the answer before they have thought to ask. It is made for properties anywhere whose guests come from everywhere.
— The ConcierBot team at Qwe Inc.
READY TO LAUNCH
Start by creating a guest page you can send today.
Generate a starting page from your address and, if available, your official site. Review the guidance, then share it by message or QR. Eligible plans add AI, commerce, and review tools.